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Job Description
Silver Spring Networks is seeking a Technical Project Manager with experience in large scale network and systems deployment. The projects will support the Solution Services organization whose responsibilities include the growth, management and 24x7 operations of the SSN Smart Grid and data center infrastructure required to support our customers. Working with all organizational levels and groups, as well as external vendors, you will develop and manage project schedules and resources, identify risks and clearly communicate them to project stakeholders, define problem solving and risk mitigation strategies, and facilitate conflict resolution through the full project cycle.
Responsibilities:
Manage multiple, competing, cross-functional projects simultaneously. Develop and maintain resource capacity plans to help determine resource constraints. Work with management to alleviate bottlenecks in the project.
Work with Solution Services managers and leads to ensure proper resource alignment and prioritization for multiple projects. Help them by providing status updates to other groups/customers and acting as a point-person for requests for information.
Provide hands on project management during analysis, design, development, testing, implementation, and post implementation phases of new customer environments.
Work with Engineering and Product Management to finalize release schedule details. Work with Operations staff to identify maintenance windows and resources.
Develop and manage end-to-end project plans and ensure on-time, within budget, delivery of new customer environments. Work with pre/post sales teams to verify all customer requirements have been collected, documented and agreed to. Build project schedule based on standard processes (which you will help develop and maintain), accounting for any “one off” requirements, and identify resources required.
Run project meetings efficiently, creating and maintaining timelines, and keeping large, diverse groups informed of progress and obstacles. Provide status updates in weekly project meetings.
Build project schedule, based on standard processes (which you will help develop and maintain), accounting for any “one off” requirements, and identify resources required.
Required Experience
3+ years of Operations experience and 1+ as a Technical Project Manager, preferably in a service provider (ISP/ASP), telecommunications/carrier, and/or large enterprise or internet/application service provider infrastructure. Functional managers with experience in these areas would also be considered.
Demonstrated ability to organize, prioritize and manage multiple tasks and concurrent projects.
Demonstrated skills in requirements gathering, resource organization, project/task prioritization and schedule development.
Strong working knowledge of servers, networks, database and software applications. Hands-on experience in these areas is a definite plus. Highly organized engineers would also be considered.
Excellent interpersonal and communication skills and proven ability to work effectively with all organizational levels. Ability to communicate technical topics/issues clearly and concisely.
Experience with managing projects related to rapid network, systems and data center growth, as well as, capacity management a plus
Experience and familiarity with standard project management tools
Bachelor of Science in a technical discipline (Engineering, Computer Science, etc.). Equivalent experience may be considered. | | | |
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